Shipping & Delivery

At SophieGrace-Montclair, we aim to deliver your order as quickly and accurately as possible. This document outlines our shipping and delivery policy.

Processing Time

Orders are processed within 1–3 business days.
Once your order ships, you’ll receive an email with tracking details.

Delivery Time

Average transit time is 3–7 business days, depending on your location.
Please note that deliveries may be delayed during peak seasons or due to customs procedures.

Shipping Method & Origin

All orders ship directly from our supplier in China.
Depending on your country of delivery, customs duties and taxes may apply.

Shipping Costs

Shipping costs are shown at checkout and depend on weight, destination, and selected shipping method.

Responsibility During Shipping

  • If tracking indicates the package has been delivered, responsibility lies with the customer.

  • Please double-check your address; any corrections must be reported within 24 hours of placing the order.

Contact

Questions about shipping? Reach us at info@sophiegrace-montclair.com.

Free premium shipping

Always free shipping with Track & Trace with UPS

Customer service

Always available within 24 hours response

100% Return Guarantee

Easy returns within 30 days

Secure payment

Pay Securely And Quickly With Your Credit Card, Google pay, Apple pay, Shop pay and Paypal