These terms and conditions apply to all purchases made through the website of SophieGrace-Montclair, located at Kwikstaart 2, Zuid-Scharwoude, 1722DM , and can be reached at info@sophiegrace-montclair.com.
1. Applicability
By placing an order, you agree to these terms and conditions.
2. Product Information
We make every effort to accurately describe our products and provide up-to-date information. However, typographical errors or inaccuracies may occur.
3. Orders and Payments
Orders will be processed after full payment has been received.
Available payment methods may vary depending on the country. It is the customer’s responsibility to check which payment methods are available for their location.
4. Processing and Delivery
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Processing time: 1-3 business days
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Shipping time: 3-7 business days (depending on location)
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All orders are shipped directly from our supplier in China.
5. Returns and Cancellations
Please refer to our separate Return Policy for all return and cancellation conditions.
6. Liability
We are not responsible for loss or damage during shipping if the tracking information shows that the package was delivered to the address provided by the customer.
Please always double-check your shipping address before placing an order.
7. Intellectual Property
All content on our website (including text, images, and logos) is the property of SophieGrace-Montclair and may not be used without written permission.
8. Complaints Procedure
Complaints can be submitted in writing via info@sophiegrace-montclair.com.
We aim to respond within 5 business days.
9. Governing Law
These terms and conditions are governed by the laws of the United States.